Shipping & Handling

Shipping & Handling Policies

All standard packages are shipped by UPS or through the USPS (at the discretion of the company). Some of our products require additional time and/or charges, please see item descriptions for detail. Additional processing fees may apply and are subject to change without notice. Available products will arrive within 15 business days of receipt of the order. In the unlikely event that one or more of your items is back-ordered, the bulk of your order will arrive within 15 business days of receipt of the order (and the rest of the items will follow as soon as they are available).

Express: Guaranteed delivery of in-stock items in 4-5 business days. Please add $7.50 to standard shipping and include your street address. DHL will not deliver to a P.O. Box. Express delivery is not available for U.S. orders shipping outside the continental U.S., or for items that require additional shipping time and/or charges. Please refer to item descriptions for details.

Super  Express  Guaranteed delivery of in-stock items in 2-3 business days. Please add $15.00 to standard shipping and include your street address. DHL will not deliver to a P.O. Box. Express delivery is not available for U.S. orders shipping outside the continental U.S., or for items that require additional shipping time and/or charges. Please refer to item descriptions for details.

Outside Continental U.S. Orders  For orders under $200 shipped to U.S. addresses outside the Continental U.S. (i.e. HI, AK, PR, GM) please add $15.00 to the standard shipping and processing. For orders over $200, please call.

International Orders  All orders shipped outside of the U.S. (except APO and FPO addresses) must pay with a VISA, MasterCard or Discover Card. Please click here to contact us for shipping and processing fees.

*Shipping charges to Canada are to the border only. You will be surcharged for Canadian GST and PST taxes and clearance through customs.

Our On-Time Delivery Guarantee  If we don’t meet our shipping delivery commitment to you, all shipping and processing charges will be refunded in full.

 Track your Order

We do offer tracking for all orders on our web site. All customers who have placed their orders online will be issued tracking numbers via e-mail to check the status of their orders, don’t forget to supply your e-mail address when you are ordering so we can supply the tracking information. If you have placed your order over the phone, you may track your order on our website by using the order number that was supplied to you by one of our representatives at the end of your order.